There are far too many elements involved with one’s success to highlight only one as the key, but one of my favorites is networking. I believe the people you choose to build relationships with, both professionally and socially, give definition to your personal brand and warrant your ability to achieve your goals. Professionally, those who can provide priceless knowledge through past experiences and challenge you to be better, do more, and continuously strive for greatness, are the connections you should treasure if you are so lucky to have within your network.
Marvin Roberts, as seen on the right, is one of these connections. In our conversation, he said something that made me realize how valuable of a friend and professional connection he truly is. When asked what led him to join the Army at such a young age, he replied:
“I realized I was better, could do better, be better.”
Before he had made this statement, he had already proven his character as an honorable man who puts God, his family, and his country before himself, but this statement was the icing on the cake. Anyone who sees adversity as opportunity to achieve new heights, officially has a place on my wall of heroes.
After retiring in 2004 from 20 years of service in the military, he found himself in sales, earning a degree in Sustainable Management, and becoming more involved with his community. His current pursuits include his role as a Sales Representative for ADT Security Systems, as well as earning his Masters in Occupational Health and Safety. His pursuits in life have provided him with the ability to build rapport with many business owners and clients, as he understands the value of protecting the ideas you’ve developed into what is now your living and professional pursuit.
If you’re interested in learning more about Marvin, check out his profile on LinkedIn. http://www.linkedin.com/in/marvinroberts
There is no one-size-fits-all approach to managing the culture of an organization. With an endless amount of variables to consider, navigating the internal and external influences of an organization can often be overwhelming. Maybe your organization needs to update your processes and the way you do business in order to stay current and competitive within your changing industry. On the other hand, maybe the way you do business is great, but the real problem is identified as a communication issue between your general membership and middle management. As a leader in your organization, you not only need to concern yourself with solving these type of problems, but must also maintain the day-to-day operations of your organization.
Challenges such as the ones listed above require a vast knowledge and understanding of organizational culture and communication. In their newly founded agency “Radiant CX,” Jennifer Oertli, as seen on the right, and her partner Amy Gwin help organizations understand the complex nature of organizational culture and how to apply such understanding to help develop strategies for employee engagement and change that resonate across all levels of membership. With backgrounds in strategic communication, change management, and human resources, they understand the science behind engaging employees and developing strategies that align an organization’s membership with their leadership’s objectives. Through research and discovery, Jennifer explained how their agency uses methods to understand the intricacies of their clients’ culture and develop insight-driven strategies that help influence desired change. They not only know what questions to ask and where to look for answers, but they understand the role these insights play in implementing change that resonates with employees at all levels within an organization.
To learn more about Radiant CX, you can check out their website at radiantcx.com, LinkedIn, or on Twitter at @radiant_cx